Wednesday, November 2, 2011

My ADSL2+ connection frequently drops out. Why?

My ADSL2+ connection frequently drops out. Why?
First, I am in Australia. I have an ADSL2+ connection via the phone line. There is no extension phone. The phone is at one end of the house, the computer at the other. This is not "fixable". I am certain the connection to the filter is correct, I have checked it a few times. The modem is a BELKIN F5D5630au4 version 1000a. I am running Internet Explorer, latest version, Windows 7. Tried Firefox and Google Chrome and they are no better. This problem has persisted through 3 different computers over 6 years running different Windows versions.

Slow connection and frequently but irregularly the ADSL Sync and ADSL Data light on the modem go out. Even when they don't, I still get dropouts with the diagnosis "The DNS server is not responding".

While I have been typing this it has dropped out three times.

Is there free, virus free software that can keep a log of this? I have complained to the ISP (TELSTRA) but they do nothing.

I'd connect to the cable going past the house but I don't want the TV crap that comes with it.

Any suggestions might be useful. Thanks in advance.

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